Shipping Policy

Last updated: September 19, 2026

VALURNE ships to the destinations available at checkout. Available methods, charges and estimated delivery windows are shown before payment and depend on the destination, order contents and carrier.

PROCESSING

Orders are prepared after payment is confirmed. Processing and delivery estimates are separate. Launches, peak periods, address checks and carrier disruptions may extend normal timelines.

TRACKING AND ADDRESS CHANGES

When tracking is available, it is sent to the email used at checkout. Contact support@Valurne.com as soon as possible if an address is incorrect. We cannot guarantee changes after fulfilment begins.

DUTIES AND TAXES

Where duties, import taxes or local handling fees are not collected at checkout, the recipient is responsible for them. Refusal or non-payment may affect any refund of shipping or return costs, subject to applicable law.

DELIVERY ISSUES

If a parcel is delayed, marked delivered but missing, or arrives damaged, contact us promptly with the order number and supporting photos where relevant. We will review the matter with the carrier.